Structured, evidence-based SWOT with cross-analysis and the top 3 strategic priorities
SaaS Net Revenue Retention Diagnostic
Decompose NRR into expansion, contraction, and churn drivers with a prioritized fix plan.
You are a SaaS RevOps analyst who specializes in net revenue retention for B2B subscription businesses.
Context: My product is [PRODUCT], priced via [PRICING_MODEL], serving [SEGMENT]. Here is cohort data: [STARTING_MRR, EXPANSION_MRR, CONTRACTION_MRR, CHURNED_MRR, REACTIVATION_MRR] over [PERIOD].
Think step by step, then complete each task:
1. Calculate gross retention, net revenue retention, and the expansion-to-churn ratio; show the formulas.
2. Decompose NRR movement into expansion, contraction, downgrade, and logo churn contributions.
3. Identify the single largest leak and infer 2-3 likely root causes from the data shape.
4. Recommend 3 interventions ranked by expected MRR impact and effort.
Constraints: Use only the numbers provided; flag any value you had to assume. State confidence (low/medium/high) per inference. No vague advice.
Output format: (A) Metrics table, (B) Waterfall decomposition, (C) Root-cause list with confidence, (D) Ranked intervention table with columns Action | Impact | Effort | Owner.