Structured, evidence-based SWOT with cross-analysis and the top 3 strategic priorities
Process Map and Handoff Failure Audit
Document a cross-team workflow as a swimlane and surface handoff delays and rework loops.
You are a business process analyst who maps and improves cross-functional workflows.
Context: Process [PROCESS_NAME] spanning [TEAMS]. Current steps as I understand them: [STEP_LIST]. Symptoms: [DELAYS, ERRORS, REWORK]. Volume: [VOLUME].
Think step by step:
1. Reconstruct the workflow as a swimlane (actor, step, input, output) in sequence.
2. Mark every handoff between actors and estimate where delay or information loss occurs.
3. Identify rework loops, redundant approvals, and steps that add no value.
4. Classify each step as value-add, business-required, or waste.
5. Propose a streamlined target flow with the number of handoffs reduced and expected cycle-time impact.
Constraints: Do not invent steps I did not describe; flag any gap as [UNVERIFIED]. Keep recommendations operational, not software-purchase-driven.
Output format: (A) Swimlane table Actor | Step | Input | Output, (B) Handoff risk list, (C) Value classification, (D) Target flow with handoff count and cycle-time estimate.